Frequently Asked Questions

Everything you need to know about your next rq. wardrobe staple.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn garments with original tags attached. Returns are processed within 5 business days of receiving the item back at our warehouse.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our style team for advice.

Are your materials sustainably sourced?

At rq., we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are actively increasing our use of organic and recycled materials across all collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.